Before you Begin!
• Make sure, your iOS is connected to WiFi or strong cellular data
• Do not connect your iOS device to a computer.
Step 1. On your device tap on App Store
Step 2. In the App Store tap on Search
Step 3 In the Search field type airwatch mdm agent and tap Search
Step 4. If this is the first time installing the AirWatch MDM Agent, tap Free then tap Install.
Step 5.Enter in your Apple ID Password
Step6.When it is done installing tap Open
Step7.Launch AirWatch Application, tap OK to the Push Notification Pop‐Up
Step8.If you see the Location Services Disabled Pop‐Up tap OK
Step9. In the AirWatch MDM Agent enter name in the URL field and tap Save.
Step 10. At the Not Enrolled Pop‐Up tap Yes.
Step 11.Safari will open automatically. Enter the Group ID from your ‐MDM Device Activation email and tap Next
Step 13. When the Install Profile dialogue box appears tap Install
Step 14. An Install Profile Pop‐Up box will appear, Tap Install Now Enter your device passcode if prompted.
Step 15. Tap Install on the Warning message.
Step 16.When the profile is installed, tap Done
Step 17. After the MDM Profile is installed, the following 3 pop‐ups can appear. Follow the instructions listed here for each pop‐up.
Cannot Verify Server Identify You may be prompted to Verify Server Identify, Tap Continue
Enter your Domain Network Password You will be prompted to enter your domain network password, Enter your password and tap OK to continue. This will provide you access to your domain email on the device.
Passcode Requirement You may be prompted for a passcode. Passcodes must be a minimum of 8 characters and may consist of numbers, letters or a combination of both. Tap Continue to set your passcode. (E‐Mail will not sync until a passcode is created)
Step 18 .From the Home Screen find and tap on the AirWatch Agent
Step 19.On the Turn on Location Services pop‐up , Tap Settings
Step 20 .In Locations Services, verify that Location Services are on Turn on AirWatch as well.
Step 21.Once you are complete the follow icons will appear on your device:
• Mobility Policy
Note: It could take up to an hour for these icons to appear depending on your WiFi connection.
Step 22.Tap Home Button. You have now completed the AirWatch installation. Note: You may notice a persistent white and/or purple arrow in the upper right hand corner of your iPhone. This is normal behavior of the location services beacon.